Why we're all tired of dealing with confusing services
We've all been stuck in an endless loop trying to cancel a subscription or understand a medical bill, but dealing with confusing services shouldn't feel like a full-time job. It's that sinking feeling you get when you realize you've spent forty-five minutes on hold just to ask a question that should have been answered on a website's home page. We live in an era where technology is supposed to make things easier, yet it often feels like companies are going out of their way to make things more complicated than they need to be. ...